Frequently Asked Questions

What makes this a true low-step bike?

The B24 Tiger’s frame is designed with a deep step-through geometry that
eliminates the need to swing your leg over the seat. That means faster starts,
easier dismounts, and more confidence at stoplights or in traffic.

How powerful is the Bafang motor?

With a 750W rated output and peak performance up to 1200W, this rear hub motor
gives instant acceleration and smooth torque when climbing hills or cruising
straightaways. With its zero rolling resistance, you can pedal it like a
regular bike even if the battery dies.

What kind of range does the battery offer?

The 48V 20Ah Samsung lithium-ion battery gives you between 25 to 35 miles
on throttle alone, or 30 to 60 miles when using pedal assist. That’s enough for
several commutes, a full day’s adventure, or weekend rides without needing a
recharge.

Is it good for longer or more rugged routes?

Absolutely. Its magnesium MTB suspension forks in the front and the full
suspension frame make it glide over bumps and uneven ground. Combined with fat
20x4” all-terrain tires, it gives you comfort and control on city streets, dirt
paths, or coastal trails.

What’s the top speed?

You can reach up to 28 miles per hour and adjust the class setting through the
LCD display to meet local e-bike regulations. Whether you want a mellow cruise
or max performance, the choice is yours.

Is it safe to ride in wet weather?

Yes. The components are water-resistant and sealed for reliability in rain and
puddles. The frame protects internal wiring, while the brakes and tires
maintain grip and stopping power even when the weather turns.

How long does it take to charge the battery?

Charging from empty to full takes about 4 to 5 hours. The included smart
charger shuts off automatically when the battery is full to protect its
lifespan and prevent overcharging.

Are the lights and signals built in?

Yes. The front light, horn, brake light, and turn signals are all powered by
the main battery, eliminating the need for extra batteries or charging.
Everything is fully integrated and easy to operate from the handlebars.

Can I pedal the bike without the motor?

Definitely. The motor has zero resistance, so when the battery runs out or you
turn it off, it rides just like a regular bike. Pedaling feels smooth and
natural without drag or resistance.

Does it include a throttle and pedal assist?

This low step bicycle includes both. You can ride throttle-only for a relaxed
cruise or activate one of nine pedal assist levels depending on how much help
you want from the motor.

What does the LCD display show?

The 4-inch color LCD screen shows your speed, distance, power level, battery
charge, and pedal assist level. It’s backlit for easy reading day or night and
allows you to adjust your ride settings anytime.

How heavy is the bike?

This low step product weighs 90 pounds and is built from an aluminum alloy
frame with full suspension. While it’s not lightweight, it’s incredibly sturdy
and well-balanced, providing a secure and stable ride across all surfaces.

Can I test ride the bicycle before buying?

Yes. Contact us to schedule a test ride at a dealer near you. We want you to
love your Bagi bike before you buy it.

Can I use the bike for carrying cargo or a second passenger?

Yes. The frame includes a rear rack with pannier support, so it can handle
gear, groceries, or bags with ease. The overall build supports more weight than
most step-through bikes, thanks to its stronger frame and larger motor.

Do I need to assemble anything?

No. All Bagi bikes arrive fully assembled. You won’t need tools or a mechanic.
Simply unpack, check tire pressure, charge the battery, and ride.

What’s the warranty coverage?

We offer a 1-year warranty covering all major components. If something’s not
working perfectly, we’ll repair or replace it. Our support team is quick to
respond and ready to help.